General Questions

Q: Where are you located?

A: Our office is in Gaylord, Michigan, just off of I-75.

Q: What equipment do you use?

A: We've got a collection of PowerMac G5's running Adobe's Creative Suite 3. The Mac Mini handles all of our bookkeeping.

Q: How much do you charge for an estimate?

A: $0. We'll gladly give you an estimate, detailed proposal, and in many cases an artwork concept at no charge.

Q: Do you work with churches?

A: Yes. In fact, designing for churches is one of our specialties. As Christians, ourselves, we understand the unique needs and common purpose of the local church. For many print items, we are able to extend a significant discount. Ask about it!

Print Design

Q: What sort of things do you print?

A: Pretty much anything you can think of. Posters, flyers, brochures, tracts, bulletins, business cards, yard signs, banners, bookmarks, door hangers, magnets, booklets, stickers, presentation folders, letterhead, greeting cards, CD/DVD packaging and more!

Q: When will my printing arrive?

A: Soon. Our standard design time is five days. Printing can take from two to seven business days upon proof approval. Rush service is available in a pinch.

Q: What if I don't like what you've designed for my project?

A: Relax. We'll work with you until we find exactly what you're looking for.

Q: Where will my order be printed?

A: Divine Design has printing partners across the country utilizing the best equipment and highest standards of quality. We've done our homework and we'll match your job with the best printer available to meet your project requirements and delivery deadlines. This ensures that you receive the greatest value for your money.

Q: Can you just print a design I already have?

A: Usually. We'll need to look over your artwork and provide you with a custom quote.

Web Design

Q: How long will my website take to complete?

A: For basic site builds, our work will be completed within 2 weeks. For complex sites with heavy Flash or data functions, allow 3 to 4 weeks.

Q: Can I edit my own website?

A: Yes! Our proprietary content management system "Site Mechanic" allows you to easily modify your web pages. If you can run a word processor, you can edit your website.

Q: How can I get my website updated?

A: We suggest a subscription to our "Extended Design Services" which will provide you with custom professional design and maintenance on a monthly basis. See the Project Calculator for more details.

Q: Do you do email accounts?

A: Of Course! As part of your Website Subscription Service, you are allowed unlimited email accounts that you can create and manage through the "Site Mechanic" interface.

Q: Can you do Flash animation?

A: Yes. Our team is proficient in Flash Actionscript 2 & 3. If you have an idea, we can make it happen. If you don't have an idea, we can help you with that too.

Q: What kind of web hosting do you offer?

A: All hosting we provide includes unlimited storage space, unlimited bandwidth, and 99.9% uptime. If there's ever a problem, we won't sleep until it's fixed (We've been sleeping well).

Q: I don't know what to say on my web pages. Can you help me?

A: We'd love to! We've got a couple of English and writing majors on our team who can provide professional copywriting services at a great price. See the Project Calculator for specifics.

Q: What is a domain name?

A: Think of a domain as your street address on the internet. People type your domain name into their computer's web browser and they are immediately directed to your website.

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Testimonials

"Just wanted to let you know how much I appreciate your work on the website. It looks great, it’s easy to use and customers have sent in requests for information from it. It’s working! I think we could have some great returns. The banners look great and they get done what needs to get done. They catch your eye and they are to the point. I like what you have done and want you to know that I am very pleased with the way things are turning out."

Jessica L, Dunn's Business Solutions

"Thank you for your professional service and great support. The website looks great and is attracting plenty of daily traffic. It's nice to know someone is there to answer all our questions and keep the site running smoothly. Our clients are always mentioning how convenient the site is, along with its professional appearance. We are recommending you to other firms in our area. Thank you!"

Curtis G, Beck Funeral Home

"When we were looking to update our website, we wanted a company that had a fresh approach to design. We were very pleased with what Divine Design gave us. Not only did they give us a fresh new look, but they did it at an affordable price with great customer service. They were flexible to meet our needs, and with our new website we now have a competitive edge. We look forward to using Divine Design for our future design needs as well."

Robert B, Pilot Travel Centers LLC

"Hey Jeremy, I just wanted to say that we're thrilled with the fresh designs and prompt service provided by the Divine Design team. You've really partnered with us to help ensure that this new sales campaign is a success. With your help, we're anticipating a great response. Thanks for everything!"

Angela K, Sunrise Communications

"Just wanted you to know we got the post cards, the posters, and the banner you did the art for!  Banner and cards yesterday and the posters today. Can't thank you enough for the quality and timeliness. Bro. Jeff said in 24 years of camp ministry he has never had this nice of a recruitment poster. Well done and thank you!"
 
Jon V, Camp CoBeAc